Find Your Package

Track Your Order

Follow your HORSED order on its journey to your door

Track Your Shipment

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a direct link to your carrier's tracking page.

Simply click the link in your email, or use your tracking number on the carrier's website directly. Updates are reflected in real time as your parcel moves through the delivery network.

Estimated Delivery Times

United Kingdom — 2–3 business days
Europe — 3–5 business days
USA & Canada — 5–7 business days
Rest of World — 7–14 business days

Express delivery options are available at checkout. Public holidays and peak seasons may affect delivery times.

Didn't Receive a Tracking Email?

Please check your spam or junk folder first. Tracking emails are sent from dispatch@horsed.com.

If you still cannot find your tracking information, please have your order number ready and contact our concierge team — we will locate your parcel immediately.

Need Help With Your Order?

Our concierge team is available Monday–Saturday, 9am–6pm GMT. We typically respond within 2 hours.

Contact Concierge